Using the Keep me logged in feature is only recommended for private computers.
This is designed to make it easier to navigate back to Questionmark throughout the day without needing to re-enter your credentials each time. If the Keep me logged in option is selected the Questionmark portal will download a cookie on to your computer. How can I set my browser to accept cookies?.For further information about how to do this, please refer to: To use this feature your web browser will need to accept cookies from Questionmark. The Keep me logged in feature will download a cookie that allows you to access Questionmark from the same machine without needing to enter your username and password for up to 7 days between sessions. Restart Shift and sign-in, and give this dialogue permissionįind answers to other common questions and issues here.The Keep me logged in feature is designed to give you access to Questionmark without needing to login again using your username and password.Search for ~/Library/Application Support/Shift and delete it. Manually delete app data: hold down the 'Option' button on your keyboard and choose the 'Go' menu item in Finder.
If you're getting logged out of all your accounts every time you restart Shift, try the easy steps below: Your computer's operating system needs permission (Mac-specific)Īfter you install Shift, sometimes Electron (the open-source project that powers Shift) brings up a dialog asking for permission to store your data. If the permission is not granted, it will continue to log you out upon every startup. Check your app's support center for articles on login frequencyĢ.You may be able to configure the login frequency of the app itself finance/accounting apps, HR apps, etc.)īelow are a few quick troubleshooting tips to try: You use accounts that require a high level of security (e.g.Only one or a small handful of your accounts get logged out consistently.Each third-party service has its own security measures set in place to keep your data safe meaning that you may be logged out of certain apps more frequently than others. Signs that security is why you keep getting logged out: Shift honors the security preferences of each of our apps, extensions, and email partners.
Simply allow Shift to update ( check what version you're using here) or head to our website to download the latest version. NOTE: Our development team has released a recent fix for this issue on version 7.1.13. If you find yourself repeatedly getting logged out of your accounts in Shift - be it apps, extensions, or email - there may be a few reasons why.🤔 We know that your productivity soars when you stay logged in longer.
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